Privacy policy

Privacy Policy – Got-You247

Last updated:

This Privacy Policy explains how Got-You247 (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website and purchase products from us.

By using this website, you agree to the practices described in this Privacy Policy.


1. Data Controller

The data controller responsible for your personal information is:

Got-You247
📧 Email: got-you247@outlook.com


2. Information We Collect

We collect different types of personal information depending on how you interact with our website.

a) Information You Provide

  • Name

  • Email address

  • Shipping address

  • Billing address

  • Payment information (processed securely through third-party gateways)

  • Phone number (optional)

  • Messages and customer support communications

b) Information Collected Automatically

When you visit our website, we automatically collect:

  • IP address

  • Browser type & version

  • Device information

  • Pages visited

  • Time spent on pages

  • Referring website or ad source

  • Cookies and tracking data

c) Information from Third Parties

  • Payment providers (e.g., Shopify Payments, PayPal)

  • Shipping carriers

  • Analytics tools (e.g., Google Analytics, Meta Pixel)

We only receive the data needed for order processing and analytics.


3. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders

  • To send order confirmations and updates

  • To process payments securely

  • To provide customer support

  • To improve website performance and user experience

  • To personalize content or offers

  • To prevent fraud

  • To comply with legal obligations

We do not sell or rent your personal information to third parties.


4. Legal Basis for Processing (GDPR)

If you are located in the EU/EEA, we process your data based on the following legal grounds:

  • Contractual necessity – to complete orders

  • Legitimate interests – to improve our website and prevent fraud

  • Legal obligation – accounting, taxes, compliance

  • Consent – for newsletter signup, cookies, marketing tracking


5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Provide essential site functions

  • Remember your preferences

  • Analyze website usage

  • Improve user experience

  • Display personalized ads (Meta Pixel, Google Ads, etc.)

You can manage cookie preferences through your browser settings.


6. Sharing Your Information

We share your information only with trusted service providers necessary to operate our business:

a) With Shopify

Our store is hosted on Shopify, which stores your data securely.

b) Payment processors

  • Shopify Payments

  • PayPal
    (these providers process your payment data securely; we never see full card numbers)

c) Shipping providers

  • Logistics and postal carriers
    (to deliver your order)

d) Analytics & Marketing Tools

  • Google Analytics

  • Meta (Facebook, Instagram)

  • TikTok Pixel

We ensure all partners comply with data protection regulations.


7. Data Retention

We retain your information for as long as necessary:

  • For legal, accounting, and tax purposes

  • To fulfill orders and provide support

  • To maintain accurate transaction records

You may request deletion of your data at any time (unless legal retention rules prevent it).


8. Your Rights (GDPR/UK GDPR)

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent at any time

To exercise any of these rights, contact us at:
📧 got-you247@outlook.com


9. Data Security

We implement technical and organizational measures to protect your data against:

  • Unauthorized access

  • Loss or theft

  • Manipulation

  • Misuse

However, no online system can guarantee 100% security.


10. International Data Transfers

Your data may be processed outside your country, including in countries with different data protection laws (e.g., USA).
Shopify and our service providers comply with GDPR through Standard Contractual Clauses (SCCs).


11. Email Marketing

If you subscribe to our newsletter, you consent to receiving:

  • Updates

  • Promotions

  • Product announcements

You can unsubscribe at any time via the link in each email.


12. Changes to This Privacy Policy

We may update this Privacy Policy occasionally.
The latest version will always be available on this page.


13. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, contact:

📧 got-you247@outlook.com