Terms of service

Terms & Conditions – Got-You247

Welcome to Got-You247. By accessing or using our website (the “Site”) and purchasing products from us (the “Services”), you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. General Information

The Site is operated by Got-You247 (“we”, “us”, “our”).
By using our Services, you confirm that you are at least 18 years old or have permission from a legal guardian.

We reserve the right to update or modify these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

2. Products & Descriptions

We aim to display accurate images, descriptions, and specifications of all products.
However:

  • Colors may vary slightly due to screen settings

  • Sizes or materials may include minor variations

  • Product availability may change at any time

We reserve the right to discontinue products without notice.

3. Pricing & Payments

All prices displayed on the Site are final and include applicable taxes unless otherwise stated.

We accept the following payment methods:

  • Credit/debit cards

  • PayPal

  • Shopify Payments

  • Any other methods shown at checkout

We reserve the right to cancel any order if payment is declined or flagged as fraudulent.

4. Order Process

When you place an order, you will receive an order confirmation email.
This confirmation does not represent acceptance of your order.

A contract is formed only when your order is shipped.

We reserve the right to refuse or cancel any order due to:

  • Product availability

  • Errors in product information

  • Suspected fraud

  • Incorrect pricing

5. Shipping & Delivery

Orders are processed and shipped according to the shipping method selected at checkout.

Delivery times are estimates only and may vary due to:

  • Carrier delays

  • Customs delays

  • High order volume

  • External circumstances outside our control

We are not responsible for delays caused by carriers or customs.

Customers are responsible for providing correct shipping information.
If a package is returned due to incorrect address, additional shipping fees may apply.

6. Returns & Refunds

We offer returns and refunds according to our Return Policy, available on our website.

To be eligible for a return:

  • The item must be unused

  • In original packaging

  • Within the return timeframe stated in our Return Policy

We reserve the right to refuse returns that do not meet these conditions.

7. Warranty

Unless otherwise stated, our products come with a standard 14-day defect warranty upon delivery.

This warranty does not cover:

  • Normal wear and tear

  • Misuse or improper handling

  • Accidental damage

  • Unauthorized modifications

If you receive a defective product, please contact our support team with photos and order details.

8. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages

  • Our total liability shall not exceed the amount you paid for the product

You use our products at your own risk.

9. Personal Data & Privacy

Your personal data is processed in accordance with our Privacy Policy, available on our website.

10. Intellectual Property

All content on the Site—including images, text, graphics, and design—is owned by or licensed to Got-You247.

You may not:

  • Copy

  • Reproduce

  • Distribute

  • Modify

  • Use for commercial purposes

without our written permission.

11. Governing Law

These Terms are governed by the laws applicable in your region of residence.

Any disputes arising from the use of our Services shall be handled by the appropriate courts in that jurisdiction.

12. Contact Information

For any questions regarding these Terms, please contact:

Company Name:
DRAGONSTAR INTERNATIONAL COMMERCE LIMITED

Registration:
79434640

Address:
UNIT 903A, 9/F., CAMERON COMM CENTRE, 458-468 HENNESSY ROAD, CAUSEWAY BAY HONG KONG

Got-You247 Support
✉️ Email: got-you247@outlook.com